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0800 653 050
Our Free Call Numbers are open between 8.30am and 4.00pm.
Fax: 0800 151675
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By Post
Consumer Support Team
PO Box 439
Hastings New Zealand
Have a question about a Wattie’s product? You might find the answer here.
If you can’t find the question and answer you’re looking for, please email us or call Customer Services on 0800 653 050.
Click on a category to filter our FAQs or view the entire list below.
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When stored in a cool, dry place, canned foods retain their taste, goodness and nutritional value for two to three years.
Simply check the label on every product we make. On each label you’ll find all of the ingredients listed in descending order – with those present in the greatest amount (by ingoing weight) listed first, to the least.
Yes, Wattie's offers a range of gluten free products as a way to cater to everyone’s tastes and dietary requirements. Visit www.mfd.co.nz for a complete list of our gluten free offering.
Yes, we offer a number of dairy-free products. Please visit www.mfd.co.nz for a complete list of our dairy-free offering.
We carefully label our products to accurately list the ingredients found in each one. If nuts or traces of nuts are found in a product, it will be clearly stated on the label. Or, for more info on our products free from peanuts, visit www.mfd.co.nz .
With the exceptions of baby foods, custards and desserts, you can freeze most of our canned foods for three months once opened. However, some foods do not maintain the same consistency once frozen and defrosted. Be sure to ‘de-can’ any food and place it in a plastic container before freezing.
Yes, all Wattie’s products are GE free.
Yes, all of our cans are recyclable.
Yes, you can rest assured that the eggs in Wattie’s dressings are fully cooked and safe for expectant women to enjoy.
Yes, please check the ingredients list on the label or contact us on 0800 653 050
Generally, a serving size is what can fit into the palm of your hand. So if you’re an adult, your serving size is larger than the serving size of a child (since your hand is larger.)
A nutrition information panel is a mandatory table found on the back of a food packet that tells you how much of each nutrient you will find in the food. For more on how to read a nutrition information panel, see our article on Reading Food Labels .
If you have been diagnosed by a medical professional as having coeliac disease, then you need to avoid all plants containing the protein gluten as it will damage the lining of your intestine. Don’t avoid grains containing gluten unless you have a confirmed diagnosis, otherwise you risk becoming deficient in some essential nutrients found in these grains.
Always check the label. All Wattie’s products list their ingredients on it, including any allergens in the product. We also list all our products free from certain allergens on the Manufactured Food Database
Dietary advice for people with Type 2 diabetes is very similar to a healthy eating plan for everyone, which is foods low in fat, high in fibre, plenty of vegetables, grains etc, not too many sugars and sensible portion sizes with regular exercise. If you have Type 1 diabetes or require further information please see your health professional.